Since then, when we acted as a simple bar length supplier, we’ve expanded our partnership with this customer and now fulfil all their extrusion design, fabrication, finishing, assembly and logistics requirements.
As we project manage the entire process, the customer only has to deal with one point of contact. We’re able to provide an integrated service, with full control of project deadlines. And, because we work with a global network of suppliers, we’re able to offer consistently competitive prices and lead times, and reduce our customer’s inventory with no risk to product supply.
Initially, the customer took us on as a supplier of extruded aluminium bar length. But, as they continued to work with us - and their numerous other suppliers - they began to realise that our integrated range of extrusion fabrication and finishing services could be a more effective solution for their business.
Over the course of several years of collaboration, we’ve gradually taken ownership of all aspects of this customer’s projects, working with them on the design and prototyping of products to enhance their quality and functionality, taking over project and component management, providing them with a full assembly service, and holding and delivering their stock, which has reduced their inventory while maintaining a healthy flow to market.
Our stringent quality control service, and our ability to ship products anywhere in the world - complete with relevant informational inserts and branded packaging - has taken a huge task off the customer’s shoulders.
We’ve been providing this customer with a fully managed service for some time, now, and it’s been a hugely successful collaboration.
Every aspect of their extrusion work is handled here at Edmo, resulting in an integrated approach to design, manufacture, stocking and supply that saves time, energy and money. And because we’re involved at every step, we’ve got to know what our customer needs, enabling us to foresee potential challenges, and even prevent them from occurring.