Public Seating Solutions Project

Since then, when we acted as a simple bar length supplier, we’ve expanded our partnership with this customer and now fulfil all their extrusion design, fabrication, finishing, assembly and logistics requirements.

As we project manage the entire process, the customer only has to deal with one point of contact. We’re able to provide an integrated service, with full control of project deadlines. And, because we work with a global network of suppliers, we’re able to offer consistently competitive prices and lead times, and reduce our customer’s inventory with no risk to product supply.

Initially, the customer took us on as a supplier of extruded aluminium bar length. But, as they continued to work with us - and their numerous other suppliers - they began to realise that our integrated range of extrusion fabrication and finishing services could be a more effective solution for their business.

Over the course of several years of collaboration, we’ve gradually taken ownership of all aspects of this customer’s projects, working with them on the design and prototyping of products to enhance their quality and functionality, taking over project and component management, providing them with a full assembly service, and holding and delivering their stock, which has reduced their inventory while maintaining a healthy flow to market.

Our stringent quality control service, and our ability to ship products anywhere in the world - complete with relevant informational inserts and branded packaging - has taken a huge task off the customer’s shoulders.

We’ve been providing this customer with a fully managed service for some time, now, and it’s been a hugely successful collaboration.

Every aspect of their extrusion work is handled here at Edmo, resulting in an integrated approach to design, manufacture, stocking and supply that saves time, energy and money. And because we’re involved at every step, we’ve got to know what our customer needs, enabling us to foresee potential challenges, and even prevent them from occurring.

We were tasked with helping to design and create an attractive framework to surround our customer’s state-of-the-art technology. They’d already had one surround profile created, but it was angular, unappealing, and hardly the best advert for their slick conferencing set-ups.

The initial design suggested by our customer wasn’t extrudable, so we worked with them to design and prototype a profile that would work. Once the extensive testing stages were out of the way, we delivered a turnkey extrusion solution to the customer, supplying and machining the extruded profiles, and providing a bespoke powder coating finish.

When this customer got in touch with us via our website, it was with a simple enough request: to create a prototype for an attractive, extruded aluminium surround for their remote conferencing technology.

But, once we’d spoken with the customer in more detail, it was clear there was a lot more we could do to make their project a success.

During the prototyping stages, it became obvious that the design the customer was looking for wasn’t going to be easily extrudable. Given that the customer’s ultimate goal was to secure 2% of the global market for their industry, our challenge was to help them design a profile that was relatively cheap to manufacture but visually appealing enough to communicate the brand’s value.

Our design support team worked with the customer to achieve a design that was extrudable, offering additional assistance with the required corner mouldings and aluminium bending. The result was a perfected prototype that could be put into production.

During a tour of our facilities, the customer was impressed by our dedicated aluminium powder coating centre, where we’re able to offer 200 stock finishes, as well as a range of bespoke colours - ideal for matching to our customers’ exact specifications.

We’re continuing to work with this customer. The design is complete and finalised, and the product has been put to market. Sales are starting to increase, and the customer’s on their way to securing a large market share, which will mean tens of thousands of units needed.

Our initial design support has enabled the customer to make significant savings on expensive aluminium tooling costs, and has created a product that is both functional and aesthetically on point.

The project had already hit considerable problems with a previous supplier, resulting in a product that was unfit for purpose. So when the customer came to us looking for extruded profiles that had been machined and powder coated, we were able to offer much more. Our design team worked to create a functioning product, working through tolerancing issues and developing a range of bespoke, cost-saving casts and fixings.

We powder coated the components, and brought the whole collection of parts together in a customer-ready assembly kit.

The customer in this project came to Edmo with a host of good ideas and bad experiences. Their plan was to bring a new level of cost-effectiveness to the hotel fit-out process by creating a modular pod for their rooms, reducing the time needed for a fit-out from a number of days to a matter of hours. The pods would house the bed, electrical services, and the shower room facilities, transforming an empty space into a neat, comfortable, ready-to-rent hotel room.

The customer had previously worked with another extrusion supplier, with very poor results. The ‘completed’ product didn’t fit together: dimensions and tolerances for mating parts didn’t add up, and the machining requirements were incorrect. Despite the considerable investment, the customer decided to write off this disastrous first attempt and start again.

We were initially tasked with providing extrusion, machining and powder coating services. But, on hearing of the problems the customer had encountered, our design team worked to create a functioning product, working through the tolerancing issues and developing a range of bespoke casts and fixings, resulting in a saving of over £100k for the customer.

We applied a specialist anti-graffiti and anti-bacterial powder coating to the pod, and brought the whole collection of parts together in a customer-ready assembly kit.

This is a project that’s full of potential. Because the pod we created for the customer is modular, there’s room for adaptation in future. The customer in this project has just been bought out by a much larger chain, which means that the extruded framework is ready to roll out across thousands of hotels.

Our competitive prices and turnkey solutions have stood us in good stead with this customer, and we look forward to working with them again in future.