If you’ve had a look around our website in the last couple of weeks, you’ll have noticed that there have been some big changes.
New design, new build, new content – all geared towards reflecting how we work as a company, and how we like to treat our customers.
Good user experience
When you come to Edmo, what you’ll find is that we’re keen to give you a good experience from the moment you make contact with us to the point your job is done.
Our new website aims to replicate that level of customer care. It’s stripped back, easy to navigate, and full of clear, informative content designed to give you the information you need as quickly as possible.
Across the website, you’ll also find that we encourage you to get in touch for more information on the services we offer.
You can expect the same kind of customer experience when you do: we’ll get back to you as soon as we can, and we’ll do our best to answer any questions you’ve got clearly, and without going heavy on the sales spiel.
Aluminium extrusion education centre
A big part of our new website is the aluminium extrusion education centre. This area of the website is full of information and resources on our services, including:
- Aluminium extrusion
- Fabrication and machining
- Finishing and assembly
- Design, project and engineering support
It’s a work in progress, but what you’ll find there is designed to give you an insight into what we do and how we do it. There are blog posts, news stories about what’s happening in-house, case studies detailing how we’ve solved customer problems, and FAQs on each of our service areas.
And, if the topic you’re looking for isn’t covered there, we’ve thought of that, too.
You ask, we answer
There’s nothing quite as struggling to get a straight answer when you’re trying to make a procurement decision.
Companies that dodge questions are a a pain in everybody’s neck, and that’s not who we want to be, which is why the resources in our education centre are based on the questions our customers ask.
If you’ve got a question about aluminium extrusions and fabrication, we’d welcome an email or phone call from you.
And, while there often isn’t a straight answer to things like, “How long will X take?” or “How much will Y cost?”, we’ll still do our best to give you the information you need to make a decision.
Our customer care team works closely with our technical team, so they’re well informed on all things aluminium extrusion. And if it’s a more in-depth answer you need, they’ll pass you over to the experts.
So there we are: a new website to communicate our lasting values. We’d love to get your feedback on any of the changes and, remember: if you have a question on aluminium extrusion, just ask.
Got a question about aluminium extrusion? Ask us!
Edmo’s main activity is the specification, sourcing and supply of customer specific aluminium extrusion components and products.
We’re able to supply our customers with a range of goods, from fabricated components through to sub-assemblies and finished goods complete in final packaging. For more information on any of our aluminium extrusion fabrication services, please contact us.